Company Check

Upon approval, customers may make payment to their UPS driver by company check. To obtain "Company Check" privileges, request a Credit Application from your salesperson before submitting your first order.

Credit Cards

You can prepay for your order, and eliminate the cost of COD charges, by using VISA, MasterCard, or American Express. Credit card charges will appear as BBC Scorpio Posters or Black Ball Corp. on your statement.

Net Terms

Scorpio Posters will grant net terms to customers completing a Credit Application upon approval. Ask your sales representative for a credit application. Net terms will not be granted on any first-time orders. Any customer refused "Net" terms will be shipped via one of the COD formats above.

Returned Checks

There will be a $20.00 charge for NSF checks. All future orders will then be shipped COD/Certified Check or Money Order only.

Refused Orders

If an order is refused, your terms will change to "prepay." We recommend prepayment by Company Check, Cashiers Check, Money Order, or Credit Card. Prepayment by Company Check could delay delivery by as many as ten business days, as time must be allowed for the check to clear. All shipping and/or handling charges from refused shipments must be paid before new orders will be processed.

Samples

Samples will be shipped upon customer request and invoiced at current list price. If the sample is returned in original condition, a credit will be issued for the invoiced price excluding any shipping charges. Shipping charges to send or return samples are the requesting customer's responsibility.

The Scorpio Posters website displays the most current pricing and is exclusive of all sales, excise, and other taxes, as well as freight or shipping charges.

Price increases may occur due to increased costs such as raw materials, tariffs, and other unforeseen circumstances, and may differ from previous catalog or emailed pricing.

Scorpio Posters may, in its sole discretion, cancel and refund orders for pricing errors or any other reason.

If you have a problem or discrepancy with an order, contact our Customer Service department at [email protected] or call (979) 733-9357.

• Items with a printed or material flaw may be returned.
• All claims for shortages, damages, etc. must be made within 72 hours of receipt of the merchandise.
• Returns will not be accepted without a valid Return Authorization (RA) number.
• All items returned must be free of markings, price labels, and bar coding.
• No cash refunds. Defective merchandise will be exchanged for good merchandise of equal value only.
• All unclaimed or refused shipments are subject to a 25% restocking charge plus applicable freight and/or COD charges.
• Please allow 14–21 days for processing. Refunds will be credited to the original purchasing credit card account only. If paid by check, allow an additional 14–21 days for delivery.
• If the return was a gift, items may be returned for merchandise credit only.

How to Return Your Item

• Call (800) 695-2868 to receive a Return Authorization (RA) number.
• Write the RA number on the outside of the shipping box.
• Include a copy of all original receipts or invoices with your order.
• We recommend insuring all items for their full retail value and using a proof-of-delivery shipping method. Package items securely to avoid transit damage.